The top button in some cases will be hard to fasten, we recommend for you to choose a cut that you can button in your preferable size. Or check out our exchange policy if you want to opt for another size.

The easiest way to know for sure is to measure your pair, because the measurements might be different from it’s initial condition, due to the wearing. You can compare those measurements to our size charts. Another way is to pay a visit to our store and try out a pair!

Initial soaking only needs to be done to our unsanforized articles. Please note that soaking an unsanforized product will cause shrinking. Check out the description on each product’s page to make sure if it made out of a sanforized or unsanforized material and how much will it shrink if it is the latter.

Please send us a picture of your pair with the problem, we deal with these situations on a case by case basis.

Your package will be shipped in the same day if invoice has been paid and confirmed before 12 p.m. Shipping occurs every weekdays (except holiday) at evening then airway bill will be issued the day after.

Exchange is only valid for purchases at normal price and the time limit is 3 days after item received. If replacement size not available, we not refund the payment.